At Kickaman, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns, return or exchange your items within 5 days from the delivered date,Please contact Customer Service to process your return.
Do I need to send products all the way to Kickaman?
Yes, customers need to send products to the following address:
20655 Golden Springs Drive
Walnut, CA. 91789
The products are fine, but I changed my mind ?
Products with no quality-related issues can be returned within 5 days of receiving your order. You can exchange it or refund,refund will be in your account within 15 days after we receive your returned products.
Who pay for the return fees?
Customers need to pay the cost of return fees.
What is the policy for defective/broken products?
All products you received with defective/broken can be return or refund,please take a photo for the defective/broken products to our customer service team.
Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.
Products with quality problems
We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. If a product is not listed, the warranty period is 30 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.